Refund Policy & Return Policy

Return & Refund Policy

At Peninsula, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a straightforward return and refund policy to make the process as easy as possible.

Return Policy

If you're not satisfied with your purchase, you may return the item's within 7 days for a full refund or exchange. To initiate a return, please contact our customer service team at support@shoppeninsulaproducts.com

Please note the following conditions for returns:

• The item(s) must be in new, unused condition and in its original packaging.
• The item(s) must be returned with all original documentation and accessories.
• Custom or special order items may not be eligible for return.

Refund Policy

Once we receive your return, we will process your refund within 5-7 business days. Refunds will be credited back to the original payment method. If the original payment method is no longer available, a store credit will be issued.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the shipment. We will work with you to resolve the issue as quickly as possible, including arranging for a replacement or a full refund if necessary.

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to contact us at support@shoppeninsulaproducts.com

By using Peninsula, you agree to the terms of our return and refund policy.